Our customers have really nice things
to say about us!
As part of a Worldwide Travel Service Network, we are
very fortunate to obtain timely feedback from our clients through the
American Express' Customer Comment Card program.
From the graph below you will see that all the American
Express offices, Worldwide and in our Latin American/Caribbean (LAC)
Region, provide their customers with an excellent level of service. The
Travel Centre is a step above the rest, and has been given top marks from
our customers. We have achieved 100% in each performance category ... now
that's something to be proud about!
"My husband and I spent a week in your lovely
country and its beauty was equaled by our guide, Ramesh. What a perfect
gentleman, courteous and professional. He made our trip that of a
lifetime! We have been on many cruises and trips before, but have never
had such a tour-guide like Ramesh. We commend you for having such an
employee, and please pass on our regards to him and our heartfelt
thanks."
Ellis and Pat Coleman, USA.
"I really appreciate your excellent service, and I
will definitely recommend your company to all the people I know would be
travelling down to Trinidad. And from now on, I will use your agency
always when I need to travel within the Caribbean."
Tommy Turkijevic, Sweden.
Chart shows statistics for
January-March 2002
